July 2015 - Amaze One

Monthly Archives: July 2015

Train companies can use data in so many innovative ways to keep customer relationships on track… Rebecca Evans talks to Railway Strategies.

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Big data experts often claim that the deluge of personal information will be the driver of delightful customer experiences across most, if not all, industries. It’s fair to say, however, that despite millions of people using public transport every day, many operators are still stuck in the slow lane when…

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