Job Description:

Job Title:  Account Manager
Reports to : Account Director
Location: Bristol / Bath / Manchester

Purpose of the role:

The Account Manager will be the main day-to-day contact for a number of allocated clients within the agency. As well as being in full control of client projects and liaising internally across the agency to ensure that all areas of output are aligned (across planning, insight, production & creative) their role will be to support account on-boarding, growth and new business.

Main Responsibilities:

  • Take the lead CS role on a number of accounts or work as part of a team on larger accounts – develop relationship with key clients and 3rd party agencies and relationship management of internal departments for delivery
  • Ability to Project Manage all elements of the CRM delivery for a client from Insight & planning of the campaigns through to the creative briefing & execution
  • Demonstrate commercial acumen for financials and time / resource and invoicing
  • A good level of experience across the full Marketing Mix
  • Ability to write activity briefs, pricing proposals and document client requirements succinctly
  • Ability to review client reports and present results back to client with recommendations and next steps
  • An understanding of Insight – both strategic and data driven
  • An understanding of how technology supports CRM – the key tools that are available for this and what solution the client may need to execute initiatives
  • Help to drive business growth of existing clients through development of a proactive action plan and using internal ‘experts’ to formulate ideas
  • Present (verbally and in writing) the Agency’s proposals and recommendations effectively, logically and concisely
  • Responsible for the growth of allocated client accounts, seeking commercial opportunities within the account expanding the agencies services
  • Responsible for day to day budget management, monitoring all job costs, and obtaining approval before spend is committed
  • Support Amaze One with potential new clients and new business opportunities and projects outside of key client responsibility.

Skills & Experience:

  • Minimum 2 years agency account management experience
  • Excellent client facing and presentation skills
  • Confident with financials with a commercial outlook
  • Resourceful, tenacious and capable of being calm and decisive under pressure
  • A good facilitator
  • Ability to work on your own and in a team
  • Strong MS Office skills
  • Excellent communication skills.

Interested in applying for this role?

Please send your CV and cover letter to recruitment@occam-dm.com