Job Description:

Job Title:  CRM Communications Developer
Reports to : Head of CRM Communications
Location: Bristol

Purpose of the role:

The role of the CRM Communications Developer is a key role within the CRM Division. The focus of the role is to ensure the delivery of CRM campaigns through the building and deployment of CRM communications such as Email.

Main Responsibilities:

  • HTML development of CRM Communication builds
  • Campaign Management
  • Brief Management
  • Ensure job output meets the requirements of the brief;
  • Ensure benchmarks for delivery are agreed before production work commences.
  • Successful interpretation of campaign briefs received from the client, identifying any areas of the brief that require further clarification and/or approval
  • Strong focus on testing and quality of final HTML outputs
  • Keeping up with the latest email build techniques
  • The responsibility of improving our email building process with modern techniques and build tools

Skills & Experience:


  • Strong technical background with excellent HTML and CSS skills
  • Experience in a direct marketing industry environment;


  • Good knowledge and experience of using digital marketing tools, preferably with experience in using:
  • Hands on campaign skills, preferably with experience in using Email Deployment Platforms such as:
  • Pure 360
    • Unica e-Message
    • IBM Marketing Cloud
    • Salesforce Marketing Cloud
    • InTouch
    • Click Dimensions
  • Strong MSOffice skills
  • Creation of all design assets including banners, landing pages and display creative
  • Web design/ development skills
  • Experience of copywriting
  • Knowledge of modern front end development tooling. Specifically Node and Grunt / Gulp.
  • Knowledge of CSS pre-processors. Specifically SASS.

Interested in applying for this role?

Please send your CV and cover letter to