Job Description:

Job Title:  CRM Delivery Executive (Apprentice)
Reports to : CRM Delivery Manager
Location: Bath

Purpose of the role:

The role of the CRM Delivery Executive is to support with the planning and scheduling and reporting of CRM campaigns with a large focus on digital marketing deliverables.

Main Responsibilities:

Key responsibilities include but are not limited to:

  • Supporting with updating of campaign schedules with Amaze One Delivery teams and responding to Client Services teams with relevant updates in relation to Client deliverables
  • Supporting CRM Delivery Manager with scheduling and resourcing workload internally
  • Supporting with the internal administration of projects, assisting with reporting and project plans
  • Understanding individual briefs and the impact plus consequences of deployment timing plans
  • Support internal reviews for process evolvement, scheduling amends and trafficking improvements
  • Required to work closely with Campaign Orchestration and Client Services teams for Amaze One, Occam and Response One
  • Support the development of internal ways of working, processes and tools

Skills & Experience:


  • A good, working knowledge of Microsoft Office, including Excel, Word, PowerPoint
  • Enjoys organising tasks and creating plans
  • A desire to learn more about Marketing Campaigns and Project Management
  • Excellent communication skills – written, telephone and face to face
  • Desire to work in a changeable, fast moving  environment
  • Able to travel within the South West
  • Pro-active self-starter
  • Logical thinker
  • Problem solving skills



  • Experience in a customer facing role

Interested in applying for this role?

Please send your CV and cover letter to