An Amaze One Best Practice Webinar
Friday 4th November
Right person, right message, right channel, right time. It’s how you engage your customers more effectively. It’s also what they expect – and it doesn’t happen by accident. So how do you create customer journeys that match ever-greater expectations? The answer lies in your customer contact strategy.
On 4th November, join Amaze One experts including Caitlin Hubbard, our Planning Manager, to explore the practical steps in developing a contact strategy that works for you. The webinar is ideal for Marketing Managers, Digital Managers and CRM Managers wanting to develop their understanding of the who, how, when and where of generating better results from customer communications, and will help you answer the following questions:
- What is a customer contact strategy? And how can it suit my company?
- How do I implement it?
- How do I ensure it meets my expectations and the needs of the customer?